Dear Valued Customers,
As we welcome the Year of the Dragon, we want to inform you about our upcoming Lunar New Year holiday schedule and its impact on shipping operations.
📅 Important Dates
- Holiday Period: January 27 - February 5, 2025
- Shipping Delay Period: January 23 - February 5, 2025
- Service Resumption: February 6, 2025
🚢 Shipping Information
During the Lunar New Year period, all shipping operations in China will experience significant delays. Please note:
- Orders placed after January 23, 2025, will be processed after February 5, 2025
- International logistics services will pause shipping from January 20, 2025
⚠️ What This Means for Your Order
- Orders placed during this period will experience longer processing times
- Tracking information may not update during the holiday period
- Customer support response times may be delayed
💡 Recommendations
To ensure the best possible service:
- Allow extra time for delivery of orders placed during this period
- Expect regular operations to gradually resume after February 5, 2025
🌟 Thank You for Your Understanding
The Lunar New Year is the most significant holiday in China, and we appreciate your patience during this time. We are committed to processing your orders as quickly as possible once operations resume.
For any urgent inquiries, please contact our customer service team before January 27, 2025. We will respond to all queries received during the holiday period once we return.
We wish you a prosperous Year of the Dragon!
Last updated: January 20, 2025
